Effective Date: 18, May 2026

Welcome to Aliapex (“Aliapex,” “we,” “our,” or “us”).

Your privacy matters to us. This Privacy Policy explains how Aliapex collects, uses, shares, stores, and protects personal information when you use our website, mobile applications, marketplace services, seller tools, payment features, and related services (collectively, the “Services”).

Please read this Privacy Policy carefully before using Aliapex.

1. Information We Collect

Aliapex may collect information when you browse, register, buy, sell, communicate, or otherwise interact with our platform.

A. Information You Provide

You may provide information such as:

Account Information

• Full name
• Email address
• Phone number
• Username and password

Order & Shipping Information

• Shipping address
• Billing address
• Recipient information
• Order history

Payment Information

• Payment method details
• Transaction information
• Billing records

Important: Payment card details are generally processed by secure payment providers and may not be fully stored by Aliapex.

Seller Information

For seller accounts, we may collect:

• Business information
• Tax information
• Verification documents
• Banking or payout details

Communications

Messages, reviews, support requests, or seller communications.

2. Information Collected Automatically

When using Aliapex, we may automatically collect:

Device Information

• Device type
• Browser type
• Operating system
• Language settings

Usage Information

• Pages visited
• Search activity
• Products viewed
• Shopping behavior
• Interaction history

Log & Technical Data

• IP address
• Login activity
• Error logs
• Session information

Cookies & Similar Technologies

Aliapex may use:

• Cookies
• Pixels
• Analytics technologies
• Session tracking tools

to improve functionality, security, and personalization.

You may manage cookie preferences through browser settings where available.

3. How We Use Your Information

Aliapex may use information to:

• Create and manage accounts
• Process purchases and payments
• Provide shipping and delivery services
• Verify identity and prevent fraud
• Communicate about orders and support
• Improve platform performance
• Personalize experiences and recommendations
• Support marketplace operations
• Comply with legal obligations

We may also use information for platform security and abuse prevention.

4. Legal Basis for Processing (EEA / UK Users)

Where required by law, Aliapex may process personal data based on:

• Contract performance
• Legal obligations
• Legitimate business interests
• User consent
• Fraud prevention and security

Users in the European Economic Area (EEA) or United Kingdom may have additional privacy rights.

5. Sharing of Information

Aliapex may share information with:

Sellers

To complete purchases and shipping.

Payment Providers

To process secure payments and refunds.

Logistics & Delivery Partners

For shipment handling and tracking.

Service Providers

For hosting, analytics, customer support, and fraud prevention.

Legal Authorities

When required by law or legal process.

Aliapex does not sell personal information to advertisers.

6. International Data Transfers

Because Aliapex operates globally, information may be processed or transferred across countries.

Where required, we may use safeguards designed to protect personal data during international transfers.

7. Data Retention

Aliapex retains information only as long as reasonably necessary for:

• Account management
• Orders and payments
• Legal obligations
• Security and fraud prevention
• Dispute resolution

Retention periods may vary by legal requirements and service needs.

8. Your Privacy Rights

Depending on your location, you may have rights to:

• Access your personal data
• Correct inaccurate information
• Request deletion of data
• Restrict processing
• Object to certain uses
• Receive a copy of your data
• Withdraw consent (where applicable)

How to Manage Information

Go to:

Account → Privacy Settings

or contact customer support.

Some requests may require identity verification.

9. Marketing & Notifications

You may receive:

• Promotional emails
• Order updates
• Seller communications
• Push notifications

You can manage preferences in:

Account → Notification Settings

You may unsubscribe from marketing messages at any time.

Transactional or legal notices may still be sent when necessary.

10. Security Measures

Aliapex works to protect information through measures that may include:

• Encryption technologies
• Payment security systems
• Fraud monitoring
• Account verification
• Access controls

However, no online service can guarantee absolute security.

Please keep passwords confidential.

11. Children’s Privacy

Aliapex is not intended for children under the legal age required in applicable jurisdictions.

We do not knowingly collect personal data from children without appropriate authorization where required.

12. Third-Party Services

Aliapex may contain links to or integrations with third-party services.

Examples:

• Payment providers
• Shipping carriers
• Seller storefronts

Aliapex is not responsible for third-party privacy practices.

Please review their policies separately.

13. Changes to This Privacy Policy

Aliapex may update this Privacy Policy periodically.

Updates may be communicated through:

• Website notices
• Email communications
• Account notifications

Continued use of Aliapex after updates may constitute acceptance of revised terms.

14. Regional Privacy Rights

Users in certain jurisdictions, including the EU, UK, and regions with similar privacy laws, may have additional rights under applicable legislation.

Mandatory legal rights remain unaffected.

15. Contact Us

Questions about privacy or personal information?

Visit:

Aliapex Help Center

For support regarding privacy requests, account settings, or data protection inquiries.